TUMILANTOUW, Cicilia Melady; MAMUAJA, Prycilia Pingkan; PAJUNG, Christian Bertom; PANJAITAN, Bintang Sri Rezeki; MAKKAU, Bukroanah Amir; TOAR, Jilly. Harapan Pasien BPJS Ditinjau dari Dimensi Empati Pelayanan Kesehatan. Borneo Nursing Journal (BNJ), [S. l.], v. 8, n. 2b, p. 7749–7754, 2026. DOI: 10.61878/bnj.v8i2b.2221. Disponível em: https://bnj.akys.ac.id/BNJ/article/view/2221. Acesso em: 23 oct. 2026.